Communication, Simplified.

BASED IN THE U.S. WITH OVER 33 YEARS OF EXPERIENCE

Since 1986, A Professional Image has set the pace of excellence in the call center industry. API provides quality service to every customer on every call by using the latest technology and advanced employee resources.

Choose What's Right for Your Business

24/7 Services

We provide communication for your clients any time, day or night.

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Medical

Give your patients the standard of care they deserve with live answering.

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Professional

Let our team act as your extended staff – we handle each call with respect.

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BPO Call Center

You focus on your business’s core needs, we’ll handle the rest.

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THE LATEST TECHNOLOGY IN MESSAGE DELIVERY

MODERN TOOLS TO MAKE YOUR MESSAGES CONVENIENT

  • Secure Login to Our App from Your Smart Device
  • SMS Texts Directly to Your Phone
  • Structured Emails or Faxes
call center staff
Manage Your On-Call Schedule in Real-Time

 

UPDATE YOUR ANSWERING SCHEDULE
ON-THE-GO

With our intuitive system, you don’t need to worry about sudden changes in your schedule. You can manage changes in real-time, ensuring that your answering service continues seamlessly.

Just a Few Benefits You’ll Enjoy With API Services:

  • No term contract
  • Month-to-month billing vs. 28-day billing
  • No holiday fees
  • Same day service
  • HIPAA compliant

“We appreciate the simplified billing and no hidden fees. We have used API for the last 24 years and are thankful for the reliable and professional service their team provides.”

Patty

Clinic Manager

No Hidden Fees | HIPAA Compliant | Modern Technology

A Single Point of Contact for All Your Needs

Custom Scripting

Work with us to strategically develop a script that fits your day to day business needs.

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Message Delivery

Rely on our team to deliver messages no matter what, especially in the event of service interruption.

24/7 Live Answering

We provide a superior experience for your customers, patients, and clients.