Benefits of Outsourcing your Receptionist

Jan 25, 2023

Hiring A Professional Image for your remote receptionist needs is more than just a messaging taking service.

A Professional Image is a medical and commercial answering service located in Mesa, Arizona.  We are a family owned and operating business since 1986. Our goal is to provide quick, efficient, and accurate service to your callers and your company.  We achieve these goals by hiring local staff that strives to produce work to our standard.

There are many benefits to hiring an answering service versus a full-time receptionist in your office.  A Professional Image offers 24/365 live answering service.  This service includes a live person who will answer your phones no matter what time zone you are in, or time of day.  The operator will have immediate access to your account with specific information about your business.  We will answer any basic questions that we have the answers to and will offer to take a message for your caller.  The questions we ask your callers are specific to your industry and account type.  We can customize your script at no additional cost to include questions for your callers that would best benefit your company. Our answering service will also generate a report at whichever frequency you request to provide detailed call reports and messages.

Cost savings starts with hourly wage.  We can potentially eliminate the cost of a full-time employee for your company by having our staff answer your phones.  This cost savings is not limited to hourly wage but benefits such as PTO, medical, and retirement plans.  We also take away the cost of managing employees within your company.  Basic numbers would say the average full-time employee at $15 per hour would cost about $2595 per month… A Professional Image has packages that start as low as $110.00 per month for 24/7 coverage.

We service all industry types which include plumbing, HVAC, pest control, law offices, property management, apartment maintenance, real estate, electrician, construction, finance, insurance, etc.  We also service all types of medical specialties that vary from allergy, anesthesiology, cardiology, dermatology, radiology, emergency medicine, family medicine, internal medicine, neurology, OB/GYN, ophthalmology, pediatrics, plastic surgery, physical rehabilitation, preventive medicine, psychiatry, surgery, urology, home health, hospice, hospitalist, etc.  We do not limit the client type we will service and are always looking to expand our clientele.

If you are interested in learning more about our company, please call us at 877-921-1300 or email us at  We can provide a custom quote for your business and answer any questions. We look forward to working with you!

Lindsay Arvizu
HR Manager
A Professional Image Inc.