24 HOUR TELEPHONE ANSWERING SERVICE

 

Provide Help When Your Clients Need It

With the help of our 24-hour telephone answering service, our qualified personnel can manage your day-to-day tasks, giving you more time to grow and happier customers, documented messages, and better service.

24/7 Call Center

Save on an in-house receptionist by utilizing our virtual services at competitive lower costs.

Inbound Call Center

Our experienced agents can help you sort through your incoming calls to optimize your time.

Customer Service

Provide a superior first impression with courteous, friendly staff who understands your industry.

Additional Services

Let us be your Tier 1 technical support. This will give your team a documented head start on solving your client’s issues.

24 hour telephone answering service

24/7 Telephone Answering Service

MESSAGE DELIVERY OPTIONS THAT FIT YOUR SCHEDULE

We know that running a business keeps you busy. That’s why we provide several different message delivery options to keep things as convenient as possible for you.

  • SMS (2 Way)
  • Email
  • Fax
  • Secure App
  • Secure Email

EVERY BUSINESS SHOULD HAVE A BACKUP PLAN

DISASTER RECOVERY

According to Investopedia, Business Continuity Planning (BCP) is the process involved in creating a system of prevention and recovery from potential threats to a company.

The plan ensures that personnel and assets are protected and are able to function quickly in the event of a disaster.

  • Maintains communications between employees and customers
  • Keep your business running as “usual”
  • Inexpensive solution
  • Available 24 / 7

24/7 Live Answering Service

SERVICING YOUR CALL CENTER NEEDS NATIONWIDE

 

No matter where you are, API can provide the same quality service as a true extension of your office.

us network map

ALABAMA

  • Birmingham
  • Montgomery
  • Mobile
  • Huntsville

ALASKA

  • Anchorage

ARIZONA

  • Phoenix
  • Tucson
  • Mesa
  • Chandler
  • Gilbert
  • Glendale
  • Scottsdale
  • Tempe
  • Peoria
  • Surprise

COLORADO

  • Denver
  • Colorado Springs
  • Aurora
  • Fort Collins
  • Lakewood
  • Thornton
  • Arvada
  • Westminster
  • Centennial
  • Pueblo
  • Boulder
  • Greeley

CONNECTICUT

  • Bridgeport
  • New Haven
  • Stamford
  • Hartford
  • Waterbury

DISTRICT OF COLUMBIA

  • Washington

FLORIDA

  • Jacksonville
  • Miami
  • Tampa
  • Orlando
  • St. Petersburg
  • Hialeah
  • Tallahassee
  • Fort Lauderdale
  • Pembroke Pines
  • Hollywood
  • Miramar
  • Gainesville
  • Coral Springs
  • Miami Gardens
  • Clearwater
  • Palm Bay
  • Pompano Beach
  • West Palm Beach
  • Lakeland
  • Davie

GEORGIA

  • Atlanta
  • Columbus
  • Augusta
  • Macon
  • Savannah
  • Athens
  • Sandy Springs

HAWAII

  • Honolulu

IDAHO

  • Boise

ILLINOIS

  • Chicago
  • Aurora
  • Rockford
  • Joliet
  • Naperville
  • Springfield
  • Peoria
  • Elgin

INDIANA

  • Indianapolis
  • Fort Wayne
  • Evansville
  • South Bend

IOWA

  • South Bend
  • Cedar Rapids
  • Davenport

KANSAS

  • Overland Park
  • Kansas City
  • Olathe
  • Topeka

KENTUCKY

  • Louisville
  • Lexington

LOUISIANA

  • New Orleans
  • Baton Rouge
  • Shreveport
  • Lafayette

MARYLAND

  • Baltimore

MASSACHUSETTS

  • Boston
  • Worcester
  • Springfield
  • Lowell
  • Cambridge

MICHIGAN

  • Detroit
  • Grand Rapids
  • Warren
  • Sterling Heights
  • Ann Arbor
  • Lansing

MINNESOTA

  • Minneapolis
  • Saint Paul
  • Rochester

MISSISSIPPI

  • Jackson
  • Kansas City
  • St. Louis
  • Springfield
  • Columbia
  • Independence

MONTANA

  • Billings

NEBRASKA

  • Omaha
  • Lincoln

NEVADA

  • Las Vegas
  • Henderson
  • Reno
  • North Las Vegas

NEW HAMPSHIRE

  • Manchester

NEW JERSEY

  • Newark
  • Jersey City
  • Paterson
  • Elizabeth
  • Edison
  • Woodbridge

NEW MEXICO

  • Albuquerque
  • Las Cruces

NEW YORK

  • New York
  • Buffalo
  • Rochester
  • Yonkers
  • Syracuse

NORTH CAROLINA

  • Charlotte
  • Raleigh
  • Greensboro
  • Durham
  • Winston–Salem
  • Fayetteville
  • Cary
  • Wilmington
  • High Point

NORTH DAKOTA

  • Fargo

NORTH DAKOTA

  • Fargo

OHIO

  • Columbus
  • Cleveland
  • Cincinnati
  • Toledo
  • Akron
  • Dayton

OKLAHOMA

  • Oklahoma City
  • Tulsa
  • Norman
  • Broken Arrow
  • Portland
  • Salem
  • Eugene
  • Gresham
  • Hillsboro

PENNSYLVANIA

  • Philadelphia
  • Pittsburgh
  • Allentown

RHODE ISLAND

  • Providence

SOUTH CAROLINA

  • Columbia
  • Charleston
  • North Charleston

SOUTH DAKOTA

  • Sioux Falls

TENNESSEE

  • Memphis
  • Nashville
  • Knoxville
  • Chattanooga
  • Clarksville
  • Murfreesboro

TEXAS

  • Houston
  • San Antonio
  • Dallas
  • Austin
  • Fort Worth
  • El Paso
  • Arlington
  • Corpus Christi
  • Plano
  • Laredo
  • Lubbock
  • Garland
  • Irving
  • Amarillo
  • Grand Prairie
  • Brownsville
  • McKinney
  • Frisco
  • Pasadena
  • Mesquite
  • Killeen
  • McAllen
  • Carrollton
  • Midland
  • Waco
  • Denton
  • Abilene
  • Odessa
  • Beaumont
  • Round Rock
  • Richardson
  • Pearland
  • College Station
  • Wichita Falls
  • Lewisville
  • Tyler
  • San Angelo

UTAH

  • Salt Lake City
  • West Valley City
  • Provo
  • West Jordan

VIRGINIA

  • Virginia Beach
  • Norfolk
  • Chesapeake
  • Richmond
  • Newport News
  • Alexandria
  • Hampton

WASHINGTON

  • Seattle
  • Spokane
  • Tacoma
  • Vancouver
  • Bellevue
  • Kent
  • Everett
  • Renton

WISCONSIN

  • Milwaukee
  • Madison
  • Green Bay