Medical Call Center


A medical answering service is an essential component for any physician, especially on-call providers. A personalized announcement will assist in screening emergency calls vs. non-emergency calls. On-Call providers will only be contacted based on the doctor’s specific protocols. Some of the services our medical call center provides are:

  • Customized Announcements
  • Pre-Screening
  • Voicemail
  • Wrap Up
  • Tailor-Made Scripts
  • Provider Specific Protocols
  • Prescription / Refill Request Policies
  • Doctor Confirmation

Medical Office Answering Service

medical call center

HIPAA Compliant Medical Answering Service



A Professional Image has developed a unique program designed to improve the admission process and patient care within any hospital organization. Unlike hospital web-based paging, API provides secure, documented messages.

  • Custom Admission Process
  • Doctor Assignment
  • Admission Based on Type
  • Time Tracked Admissions
  • Amount of Admissions Per Provider
  • Patient List
  • Includes Upload For Accurate Information
  • Guarantees Delivery to Correct Provider
  • Customized Reporting
  • Assist in Provider Scheduling

Get Started with a Medical Call Center Today

Bring in more patients, while maintaining the quality of care that you’re known for with a medical call center 

Medical Practice Answering Service



  • Private Practice
  • Group Practice
  • Allergy & Immunology Specialists
  • Anesthesiology
  • Dermatology
  • Emergency Medicine
  • Family Medicine
  • Hospitalists
  • Internal Medicine
  • Neurology
  • Obstetrics and Gynecology
  • Ophthalmology
  • Pediatrics
  • Preventive Medicine
  • Psychiatry
  • Podiatrist
  • Surgery
  • Urology
  • Dentists
  • Large HMO
  • Hospital Management

Call Center for Medical Practice

The consumerization of the healthcare phenomenon means patients are more careful than ever when choosing a healthcare provider.  Don’t give any reason to NOT choose you. Utilizing a professional medical practice call center can mean the difference between gaining a new patient for life or losing them to the provider down the street. Our team of trained medical call center professionals can guide your potential patients through the process of working with you so you can focus on what you do best… servicing their needs.