API Call Center Success Stories

“I would like to recognize one of your staff members, Pat. She always goes above and beyond to make sure our calls are relayed to the correct doctor in a very timely manner. She is always courteous and friendly. Rest assured, you have a great staff but I really appreciate the working relationship I have with Pat!”


RN, Del Webb Hospital

“We have been a loyal customer of A Professional Image for over 22 years. It has been a pleasure to grow our business with them. As a matter of fact, they have been a key to our success. Many of our competitors use voicemail but we know for a fact that using API has won over several of their customers… They have a wonderful staff of long term employees and management with excellent customer service skills. I would highly recommend their services to anyone!”


General Manager, Plumbing Company

“The local phone company took our lines down for 3 days. A Professional Image was wonderful. They took our calls and immediately emailed everything over to us. This situation could have had a huge impact on our day-to-day business but with their help, we were able to provide the proper assistance that was needed. A Professional Image SAVED THE DAY! Thanks!!!”


Administrator, Large Medical Office

“I used A Professional Image’s service for over 20 years. They are dependable, reliable, professional and friendly. Many people have a preconceived notion of what an answering service is – however, if you try API, you will find their superior service exceeds that perception. I trust them with my business and never worry about missing calls! Thanks, API!!”


CEO, Financial Planning Company